All in Strategy & Transformation

Designing a Future Ready Operating Model: A Narrative on Change, Constraints, and the Blueprint for Excellence

The journey from recognizing the need for change to building a world‑class operating model is rarely straightforward. Yet organizations that ground their transformation in a clear understanding of why change is required, what constraint is driving the challenge, how design thinking can broaden the solution space, and where accountability should reside ultimately create structures that are both stable and adaptive.

Leading the Transformation Programme

The world of transformation management has evolved significantly. Though today’s leaders use artificial intelligence techniques to predict outcomes, transformation remains challenging and unruly. Kotter (2006) says, “Most major change initiatives – whether intended to boost quality, improve culture, or reverse a corporate death spiral – generate only lukewarm results. Many fail miserably” (p. 1).