Cracking the Code of GBS Evolution with the Theory of Constraints

The evolution of Global Business Services (GBS) is a journey shaped by strategic ambition, operational pressures, and technological transformation. As organizations increasingly rely on GBS to streamline operations, deliver efficiency, and enable enterprise agility, a pressing question arises: what limits GBS from evolving into a truly strategic powerhouse? The Theory of Constraints (TOC), introduced by Eliyahu Goldratt, offers a compelling narrative and practical lens to explore this question.

Leading the Transformation Programme

Leading a transformation programme is a complex and multifaceted endeavor that requires a blend of strategic planning, effective team management, and adaptive execution. Successful transformation programme is characterized by their ability to align diverse stakeholders, mitigate risks, and deliver on ambitious goals.