The Role of the Global Tax Process Owner

In today’s complex and interconnected business landscape, the role of the Global Tax Process Owner (GPO) has become essential, especially in large multinational corporations. While companies of all sizes and industries can benefit from tax process oversight, global tax process ownership is particularly valuable in organizations that operate across numerous geographical locations and business units.

Steering Transformation Programmes: Techniques for Effective Leadership

Transformation programmes are complex, multifaceted initiatives that require careful planning, strategic vision, and adaptability. Leading such programmes involves making critical decisions that can significantly impact the success of the transformation. In this article, we propose a few scientifically grounded techniques for making better choices when steering transformation programmes: 1) zoom in and zoom out 2) seek an outside frame of reference 3) reframe the situation and 4) be ready to pivot.

Scorecard – A Strategic Map to Steer Global Business Services

How should leaders within Global Business Services (GBS) navigate the strategic evolution of their organizations? The implementation of a scorecard as a strategic framework provides a comprehensive approach to steer the GBS organization. This framework elucidates the governance structure of the GBS organization, assesses the performance of process owners, and clarifies the prioritization of objectives.

Global Business Services Partnering Operating Model

For over two decades, organizations globally have leveraged shared services to optimize processes, enhance controls, and reduce costs. While these benefits remain relevant, the expectations for leading Global Business Services (GBS) organizations have significantly increased. Mature GBS organizations now provide strategic value in specialized areas such as tax compliance, statutory reporting, project controlling, and credit management; alongside strategic initiatives in project-based operations, change management, and innovation, beyond traditional cost and operational efficiency gains. Consequently, key stakeholders and business partners perceive GBS as a strategic ally rather than merely a transactional processing center. With the maturation of GBS, the Partnering Operating Model is becoming increasingly strategic.

Global Business Services Value Proposition: Governing Business Process Outsourcing Relationships

Business Process Outsourcing (BPO) has become a strategic tool for organizations seeking to enhance operational efficiency, reduce costs, and focus on core competencies. However, the success of BPO sourcing model largely depends on effective governance. The governance of BPO services is crucial for creating strategic value, ensuring process effectiveness and efficiency, and enhancing the operating model by maintaining ownership and accountability within the relevant corporate functions.

Continuous Development

In recent years, the topic of change has gained significant traction in both academic and empirical fields. Rapid evolution in business and social environments compels companies, societies, and individuals to continuously adapt and innovate. This necessity for constant development has made change a recognized norm across all industries and markets, transforming continuous change management into a critical component of organizational ecosystems.

Design Thinking in Developing Tax Function Operating Model

Tax legislation exerts a significant influence on businesses and nations globally. The tax compliance environment is increasingly complex, characterized by a multifaceted system with numerous layers, touchpoints, and interfaces. This complexity presents various practical and theoretical challenges in righting companies through the tax compliance systems. To address these challenges and manage the ever-growing intricacies of tax legal requirements, tax leaders must adopt innovative approaches in designing the tax function operating models.

Great Friendship

BOOM! CRASH! Suddenly Sofi woke up and noticed that she was laying on her cold wooden bedroom floor, because she dreamt about when she was 3 years old and a bear chased Sofi. But she thought to herself “It shouldn't be so terrifying  this time when I go hiking in the forest with Eva”.

Magic Pen

Jack was so worried it was Jack's big day. It all depended on this one test, and Jack's knees were shaking and he was trembling. The test would tell Jack if he was smart enough to go to the 6th grade, but if he didn’t pass Jack would have to stay an extra year.

Hacks You Can Use to Boost Productivity Today

One of the funniest jokes about being a freelancer goes as follows: I did not want to work 9-5, so I quit my job and became a freelancer, and now, I work 24/7. While it sounds funny, it is largely true. Most freelancers work way more than people in regular jobs. But, there is a way to have a freelance job while working normal hours. The secret is staying productive. Here is how I do it.